June 20, 1997

Dear Bob,

Thank you for your pride in offering each customer the best in service, quality, and attitude, You've worked on my car since the beginning and I've always been extremely happy with your professionalism.

I need to say "Thank You" to you for offering me the five year battery at the price of the three year battery. Plus, the continued repair of the exhaust system.

As a business that services the community, you have offered your customers the best. And I truly appreciate the efforts of your employees and you as the owner. Thank you! Thank you once again for getting my car on the road.

Weary Motorist,

Ann G.